The cloud-based system links a series of mobile apps to back office management software applications including asset management, live tracking, job scheduling and routing. With 30 full time staff and additional contract drivers for the events season, Loos For Dos has more than 1,200 moveable assets which are managed using the BigChange system.
Considerable pre-planning is needed for events and the BigChange scheduling software is used to plan asset allocation, delivery, servicing and collection. Once the job starts Loos For Dos drivers, installation and service teams manage their tasks using JobWatch on a tablet or smartphone. The tablets clip into cradles in the vehicle to provide GPS navigation to the destination – using map coordinates rather than post codes for precise locations.
Nicky Warner, director of Loos For Dos, commented: “We have become the specialists in events which have particularly complicated logistical requirements. Without BigChange we simply could not handle the complexities with the resources we have.
“JobWatch allows us to manage the whole operation in real time and adapt quickly when things change. And events are by nature chaotic so having a flexible real-time system really makes our lives a lot easier when things do not go as planned. Since introducing the BigChange system we have been able to experience double-digit growth as we are no longer restricted by our systems.
“Not only that but we built a reputation as the company that can deliver a reliable service even when the logistics are particularly complex. We simply could not manage this work without the system and it has become very much embedded in our business.”