Avantgarde London, the brand experience agency, has revealed details of two promotions within its senior team. Tessa Mardon will take on the role of head of client services, and Rory Sloan is now operations director.
Sloan, previously production director at the agency, will now support managing director, Stuart Bradbury in the day-to-day operational running of the agency. Alongside this he will direct and control all production, purchasing and internal processes for the agency to ensure that business objectives are met efficiently and effectively.
Moving away from her prior role as business director, Mardon will now focus on building relationships with senior clients, getting under the skin of their business and brand objectives in order to help the agency add more strategic value. Mardon will manage both the client service and project management teams.
Commenting on his promotion, Sloan said: “As we continue to grow as an agency, I’m keen to make sure we avoid any growing pains and have the processes and structures in place to continue to offer improved levels of service and increased efficiencies to our existing clients, whilst ensuring our offering is still attractive to new ones.”
Mardon commented: “Having been with Avantgarde for seven years now, I’m thrilled to have been given the challenge of nurturing and growing our fantastic spectrum of existing clients. The agency has an impressive combination of experienced, passionate people and industry leading brands in our client roster, and I’m excited to be moving into a role that is pivotal to the success of our client relationships.”
Bradbury said: “As existing invaluable members of the Avantgarde London team, the promotions of Tess and Rory come at a vital time as we continue to go from strength to strength. As operations director, Rory will support our growth plans and Tessa will lead senior client relationships, building and sustaining long-term partnerships that will shore up the agency’s future.”